Deliciosso by Matthew

Privacy Policy

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Last updated: December 2025. At Deliciosso by Matthew, we value and respect the privacy of our customers and visitors. This Privacy Policy explains how we collect, use, store, and protect personal information when you access our website or make a purchase.

1. Information We Collect

When you visit our website or place an order, we may collect:

  • First and last name
  • Email address and phone number
  • Shipping and billing address (national and international)
  • Order-related details
  • IP address, browser type, and device information

Payment data (cards) is not stored or processed directly by Deliciosso by Matthew.

2. How We Use Your Information

We use personal data solely to:

  • Process and manage orders and payments
  • Arrange national and international shipping
  • Send confirmations, invoices, and order updates
  • Provide customer support
  • Meet legal and regulatory obligations
  • Prevent fraud and unauthorized transactions
  • Improve the site and user experience

Your data is not used for other purposes without your consent.

3. Payments and Financial Security

  • Payments are processed by secure third parties (Shopify Payments, Amazon Pay, other authorized processors).
  • We do not store full card details.
  • Transactions comply with PCI-DSS standards.
  • Financial data is handled directly by payment providers under their policies.

4. Sharing Personal Information

We share data only when necessary with:

  • Payment processors
  • Shipping and logistics partners
  • Technology platforms supporting the store (e.g., Shopify)

We may disclose information if required by law or authority. We do not sell or rent personal data for marketing.

5. Cookies and Tracking Technologies

We use cookies to enable essential functionality, remember preferences, analyze traffic, and support checkout. You may disable cookies in your browser; some features may be impacted.

6. User Consent

By using the site and providing your data, you acknowledge you have read and agree to this Policy. It is linked from the footer and checkout to meet consent requirements.

7. Your Rights

You may:

  • Access your personal data
  • Request corrections or updates
  • Request deletion where legally allowed
  • Withdraw consent

Contact: atencionalcliente@deliciossobymatthew.com

8. Data Security

We implement reasonable technical and organizational measures (SSL, protected infrastructure, industry practices) to protect against unauthorized access, loss, misuse, or alteration.

9. Changes to This Policy

We may update this Policy at any time; changes are effective upon posting. Please review periodically.

10. Contact Information

For questions or requests: